Our privacy policy

At Noobat, operated by Valagan Inc. ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our web-based language learning platform.

By using Noobat, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of data to provide and improve our services:

1.1 User Profile Data

• Name
• Email address
• Language preferences

1.2 Usage Data

• Learning progress
• Quiz results
• Lesson history

1.3 Stored Materials

• User-uploaded content (e.g., language materials such as documents, notes)

1.4 Payment Information

Payment details provided for one-time purchases are processed through Stripe. We do not store payment card details on our servers.

2. How We Use Your Information

We collect and use your data for the following purposes:

2.1 To Personalize Your Experience

We use your profile and usage data to tailor lessons, quizzes, and content to your language proficiency and interests.

2.2 To Store Your Materials

Any content you upload, such as language materials, will be stored for you to access and manage through your account.

2.3 To Process Payments

We use Stripe to securely process payments. Your payment information is used only for processing transactions and is governed by Stripe’s privacy policy.

2.4 To Improve Our Services

We may use analytics tools such as Google Analytics to understand how users engage with the app and improve our services.

2.5 Customer Support

Your contact details may be used to provide support or respond to your inquiries.

3. Sharing of Information

We only share your data in the following circumstances:

3.1 Payment Processing

Your payment data is shared with Stripe solely for the purpose of processing your transaction.

3.2 Analytics

We use third-party service providers, such as Google Analytics, to help us analyze how users interact with the app. These service providers may access your usage data, but they are not permitted to use it for other purposes.

3.3 Legal Compliance

We may disclose your personal data if required to do so by law, or in response to valid requests by public authorities.

4. Data Retention

We retain your personal data for as long as your account is active. Once you choose to delete your account:

• All stored materials and personal data will be permanently deleted or anonymized.
• In some cases, we may retain certain information if required by law (e.g., for tax or compliance purposes).

5. Your Rights

If you are a resident of the European Union (GDPR) or California (CCPA), you have specific rights regarding your personal information:

5.1 Right to Access

You have the right to request access to the personal information we hold about you.

5.2 Right to Rectification

You may request that we correct any inaccurate or incomplete information.

5.3 Right to Deletion

You can request the deletion of your personal data. We will honor this request unless we are legally required to retain certain data.

5.4 Right to Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

5.5 Right to Object to Processing

You may object to the processing of your personal data for specific purposes, such as marketing or analytics.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

• Payment data is processed securely through Stripe, which adheres to the highest industry standards.
• Access to your stored materials is restricted to authorized users of your account.

7. Cookies and Tracking Technologies

Noobat uses cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].

8. Third-Party Links

Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will reflect when the changes are made. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [Insert Contact Email]

Address: Valagan Inc., [Insert Company Address]